For professional services firms and growth-stage companies that have outgrown their operating infrastructure — and need an operator, not a consultant, to fix it.
Most professional firms and growth-stage companies reach an inflection point where the systems, vendors, and processes that got them here are actively holding them back. The problem isn't a single failure — it's accumulated drift. Here's what it looks like from the inside.
Software gets added when a problem surfaces. Contracts auto-renew. Redundancies compound. Three years later you're paying for tools that overlap, underperform, or serve a need that no longer exists — and no one owns the audit.
The firm's technology didn't follow a strategy — it followed headcount. A capable associate built a workaround that became permanent. An IT vendor made a recommendation that stuck. The result is a stack built by availability, not architecture.
No one designed your operations layer — it accumulated. What started as a workaround became policy. What was temporary became foundational. Now you're running on inherited decisions made under different constraints, different headcount, and different revenue.
Accounting firms, consulting practices, law firms, and advisory organizations that have grown past the point where informal systems and accumulated workarounds are sufficient. The infrastructure needs to be redesigned — not patched.
Seed through Series B companies that have found product-market fit and need the operating infrastructure to match their ambition — without the cost or commitment of a full-time COO and CTO.
Fractional COO & CTO · Anthracite Advisory
Anthracite Advisory is the practice of Joseph Narvaez — a technology and operations executive who held the CTO and COO roles simultaneously at a regulated investment management firm for over fifteen years. He built the technology stack from inception, ran operations, managed vendors, oversaw compliance readiness, and led the teams responsible for making it all work.
That experience spans both sides of the house: technology infrastructure, cybersecurity, systems architecture, and AI implementation on one side — operations, vendor oversight, service provider management, and governance on the other. Clients get both, integrated, from a single advisor who has done it at scale.
What kept drawing me back to professional services firms and growth-stage companies was a consistent observation: the problems were familiar, the judgment required to solve them well was genuinely hard to access, and the gap between what these firms had and what they needed was entirely closeable.
"Not a consultant who delivers a report. An operator who has sat inside a regulated, high-stakes environment and built something durable out of it."
Each engagement is designed to produce something specific and defensible — not a deliverable that sits in a drawer.
A structured 2–3 week diagnostic of your firm's full operating layer — vendors, systems, workflows, and decision-making infrastructure. For firms that sense something is wrong but don't have language for it yet.
Hands-on redesign of the operating foundation. Vendor negotiations, technology stack rationalization, AI workflow integration, and implementation oversight — executed alongside your team, not handed off to them.
Retained fractional COO/CTO coverage — strategy, vendor governance, technology planning, AI roadmap, and operational accountability. Available as the firm grows, with full context and no handoffs.
Most firms are being sold AI. Few are actually implementing it in ways that hold up — that integrate with real workflows, respect compliance requirements, and produce measurable operational improvement rather than demos.
Anthracite Advisory has built and deployed practical AI implementations in a regulated, high-stakes environment: automated reconciliation workflows, document review and drafting systems, knowledge management pipelines, and AI-assisted governance and SOP generation.
This isn't theoretical. It's been done in production, under scrutiny, where getting it wrong had real consequences. That's the standard we bring to every engagement.
We don't implement AI for its own sake. Every recommendation is grounded in whether it solves a real operational problem, integrates with your existing stack, and can be governed responsibly.
A 30-minute conversation is enough to understand whether there's a fit. No pitch deck. No proposal until there's mutual interest. Just a direct conversation about where you are and whether we can help.
Anthracite Advisory · Available nationally · anthraciteadvisory.com